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i found myself with many of the problems listed in other reviews.until i read the manual! the safe combination dial worked with ease and its last number almost fell into place by itself, (just like the movies)..........it is awesome although for my ease the handle in back for a hand grip is nice...i do not want it to be so nice for a thief! any moron thief given enough time alone at his own place could eventually crack this safe! in my home it is part of an integral security system...which would involve a thief needing to get out through a window( the same he came in) i dont see a thief humpin a 77 lb box over broken glass then over window bars. all the while sirens blaring..etc