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The safe appears to be very nice and should serve my needs. Service from Amazon was as expected; however, the safe I received was defective and the combination did not work. Dealing with Honeywell became a nightmare. After a month of many phone calls to verify the combination and not receiving calls back (communication was poor and at times frustrating); they picked up the defective safe and sent me a replacement which arrived within a couple of days after picking up the defective one. Now that I have a working safe I guess time will tell if this safe is truly as they say. I am satisfied with my purchase and hopefully if I should every need to contact Honeywell again their service improves.